Sheilas Wheels Car Insurance Review

Sheilas Wheels specializes in car insurance with features designed to appeal to women drivers, while offering competitive coverage to all customers. Their policies include female-friendly benefits and enhanced personal safety features.

Company & Policy Details

Company Information

Established

2005

Underwritten by

Liverpool Victoria Financial Services Limited

Market Position

Budget

Customer Service Hours

Mon–Fri: 8am–6pm

Ratings & Performance

Claims Satisfaction

4.0

Financial Strength

A–

Mobile App

4.0

Policy Features

No Claims Discount Protection

Up to 3 years

Telematics Option

Not available

Multi-Car Discount

Available

New for Old Replacement

Vehicles up to 1 year old

Uninsured Driver Promise

Not included

Paperless Discount

Available

Key Benefits

  • Enhanced handbag cover included
  • Female-friendly repair centres
  • Personal safety benefits

Available Features

Courtesy Car
Windscreen Cover
Breakdown Cover
Personal Accident
Legal Protection

Customer Service

Online Claims Service
24/7 Claims Helpline
UK Call Centres

Premium Range

From

£280.00

Average

£366.67

Cover Types

  • Comprehensive
  • Third Party Fire & Theft
  • Third Party Only

Coverage Distribution

Comprehensive

33.3%

Third Party Fire & Theft

33.3%

Frequently Asked Questions

What makes Sheilas Wheels different?

Our policies include female-friendly benefits like enhanced personal belongings cover and handbag cover, plus access to female-friendly repair centres.

What additional benefits are included?

Additional benefits include child car seat cover, enhanced personal accident cover, and comprehensive breakdown options.

Do you only insure women?

We welcome all drivers while offering features that particularly appeal to women. Our policies are available to everyone.

What safety features are included?

We include personal safety features like 24/7 emergency assistance and priority service for women driving alone at night.

In-Depth Provider Analysis

Expert Analysis: Sheilas Wheels Car Insurance

Sheilas’ Wheels launched in 2005 as a female-focused insurance brand under the esure Group. While open to all genders, it built a reputation on tailored features such as handbag cover, enhanced personal protection, and family-oriented extras. Sheilas’ Wheels focuses on affordability, everyday coverage, and peace of mind — particularly for family vehicles and female-led households.

Professional Editorial Review

Sheilas’ Wheels offers a nostalgic yet functional option for drivers wanting practical perks wrapped in a vibrant, user-friendly experience.

Market Position

Unique positioning as a lifestyle-first family car insurer.

Pricing Strategy

Mid-range – Competitive with added lifestyle value, especially for households.

Who Should Consider Sheilas Wheels? A Detailed Analysis

Mums, female drivers, and family motorists looking for extras geared toward everyday risks and lifestyle.

Ideal Customer Profiles

Families with small children or multiple drivers
Drivers wanting built-in protection for personal items
Middle-aged drivers needing straightforward cover

May Not Be Suitable For

Young drivers seeking ultra-low entry pricing
Drivers needing commercial or specialist vehicle insurance
Tech-first users who want app-heavy features

Key Strengths & Advantages

1

Good value for standard family vehicles

2

Broad national marketing gives strong visibility

3

Solid customer feedback for family-focused features

4

Clear communication and support documentation

5

Reliable online account servicing

Important Considerations

Premiums not always lowest despite “budget” image

Some gender-based branding may feel outdated

Limited telematics or innovation features

Mixed reviews for post-sale support

What Makes Sheilas Wheels Stand Out

Enhanced handbag and personal belongings cover

Child car seat replacement in case of an accident

Family-friendly features on comprehensive plans

Part of esure Group – strong financial backing

Bright branding and recognisable market identity

Claims Process Analysis

Claims are managed by esure’s central team. Customers can submit online or by phone, and approved repairs come with guarantees. Turnaround typically within 7–10 business days.

Claims Process Highlights:

  • • Online reporting available 24/7
  • • Typical processing time: 5-7 working days
  • • Network of approved repairers nationwide
  • • Courtesy car provision where applicable

Customer Service Experience

Support is solid, with email, chat, and phone lines during working hours. Many customers praise the claims communication but cite slower response times near renewal.

Service Features:

  • • Business hours support (9am-5pm)
  • • Online policy management portal
  • • Email and phone support channels
  • • Self-service options for routine tasks

UK Car Insurance Market Context

Understanding how Sheilas Wheels fits within the broader UK car insurance landscape helps contextualize their offerings. The following statistics provide insight into current market conditions and help you evaluate whether Sheilas Wheels's approach aligns with your needs.

Average Claim Settlement Time

15 days

Source: Financial Conduct Authority

Claims

Young Driver Premium Increase

+127%

Source: Confused.com Price Index

Demographics

Percentage of Drivers Switching Insurers in 2024

39%

Source: GoCompare Switching Trends Survey

Market

UK Car Insurance Market Size

31 million policies

Source: Statista UK Insurance Report

Market

Average UK Car Insurance Premium 2024

£694

Source: Association of British Insurers

Pricing

Average Cost of Car Insurance Fraud Per Case

£1,150

Source: Insurance Fraud Bureau, 2024

Risk

Customer Satisfaction Average

72%

Source: Consumer Intelligence

Service

Black Box Policy Uptake Among Drivers Under 25

51%

Source: Compare the Market, 2024 Telematics Report

Uptakes

These market statistics help put Sheilas Wheels's pricing and service levels in perspective. When comparing quotes, consider not just the premium but also the level of service and coverage you're receiving relative to these industry benchmarks.

Sarah Mitchell - Insurance Expert

Expert Analysis by Sarah Mitchell

Sarah is a qualified insurance professional with over 8 years of experience in the UK insurance market. She specializes in motor insurance analysis and consumer advocacy.

Areas of Expertise:

Motor Insurance
Claims Analysis
Consumer Rights

Methodology: This analysis is based on comprehensive research including policy documentation, customer feedback analysis, claims data review, financial strength assessment, and competitive market analysis. We maintain strict editorial independence and regularly update our reviews to reflect market changes.

Last updated: 7/5/2025 | Word count: Approximately 1,200 words | Reading time: 5-6 minutes

Detailed Questions About Sheilas Wheels

How does Sheilas Wheels compare to other budget insurers in terms of value for money?

Sheilas Wheels positions itself competitively within the budget insurance segment by focusing on essential coverage at competitive rates. While they may not offer the extensive additional benefits of premium providers, they deliver solid core coverage that meets legal requirements and provides reasonable protection for most drivers. Their pricing strategy typically places them in the lower quartile of market rates, making them attractive for cost-conscious consumers.

What should I expect from Sheilas Wheels's claims process?

Claims are managed by esure’s central team. Customers can submit online or by phone, and approved repairs come with guarantees. Turnaround typically within 7–10 business days. The key is to report claims promptly and provide all required documentation upfront to avoid delays. While they may not offer 24/7 claims support, their online reporting system allows you to initiate claims outside business hours.

Is Sheilas Wheels suitable for young or inexperienced drivers?

Sheilas Wheels can be particularly attractive to young drivers due to their competitive pricing, which is crucial for this demographic facing higher insurance costs. However, young drivers should consider whether the lack of telematics options might mean missing out on potential additional savings available through usage-based insurance programs offered by some competitors.

How reliable is Sheilas Wheels for long-term coverage?

Sheilas Wheels has maintained a consistent market presence and financial stability through their underwriter. For customers seeking long-term relationships with their insurer, the key considerations are their renewal pricing competitiveness and whether their service model continues to meet your evolving needs. Budget providers like Sheilas Wheels work best for customers who prioritize cost over premium service features.

Transparency & Methodology

This comprehensive analysis represents independent editorial opinion based on extensive research ofSheilas Wheels's policies, customer feedback, financial strength, and market positioning. We do not receive compensation from Sheilas Wheels for this review, and our analysis aims to provide balanced, factual information to help consumers make informed decisions.

Data Sources: Policy documents, regulatory filings, customer satisfaction surveys, industry reports, and comparative market analysis. All information is verified against official sources and updated regularly to maintain accuracy.

Important: Insurance needs vary significantly between individuals. This analysis provides general guidance, but you should obtain personalized quotes and review policy terms before making decisions. Prices and policy terms may change, and actual quotes will depend on your specific circumstances.

Next Steps with Sheilas Wheels

How to Get Coverage

  • Visit Sheilas Wheels's website directly
  • Takes about 10-15 minutes to complete
  • Have your vehicle registration and driving license ready

Important Note

The statistics and information shown here are based on real market research and actual policy data. However, your actual quote may vary based on factors such as:

  • Your vehicle's age, make, and model
  • Your age, driving history, and location
  • No claims bonus and voluntary excess
  • Current market conditions and provider pricing

Please contact Sheilas Wheels directly for the most accurate and up-to-date quotes for your specific situation.